Frequently Asked Questions


What do I need to know about my library passwords?

Our answer:

Only registered students and staff can be given access to the Online Library, and users must adhere to the terms of use.

  • Each of your passwords has a unique method to change it. If you experience difficulties logging in with your Athens account, or forget your Athens password you can reset your password here. Enter your username (entering your email address will not work).
  • If you have any problems with your student portal password, please contact the Student Advice Centre (Please note that SOAS students can only access the Online Library with an Athens account)
  • Please remember the email address which you used to apply for your Athens account, as you will need it to reset your password.
  • When choosing a password, make it difficult for anyone to guess but easily remembered, and use a mix of numbers and unusual capitalization.
  • It is essential that you do not share your library passwords with anyone, even with friends and to use them for purposes for which they have been provided.
  • If possible, avoid writing passwords down.
  • Never speak your password aloud at any time, especially in public.
  • If you suspect your password has been compromised, change it immediately.
  • The Online Library must be used within copyright law (see our copyright guide for details)
  • Any suspected misuse could lead to your library access being terminated.


If you have any questions, please contact us.