Frequently Asked Questions

Only registered students and staff can be given access to the Online Library, and users must adhere to the terms of use.

• If you have any problems with your student portal password, please contact the Enquiry Hub 
• When choosing a password, make it difficult for anyone to guess but easily remembered, and use a mix of numbers and unusual capitalization.
• It is essential that you do not share your library passwords with anyone, even with friends. 
• If possible, avoid writing passwords down.
• Never speak your password aloud at any time, especially in public.
• If you suspect your password has been compromised, change it immediately.
• The Online Library must be used within copyright law (see our copyright guide for details)
• Any suspected misuse could lead to your library access being terminated.

If you have any questions, please contact us.