If you have any questions about the Online Library, or if you're having difficulties finding or accessing readings, please contact the Online Library Enquiry Service. The Enquiry Service is staffed by qualified and professional librarians and is available Monday to Friday between 09:00 and 17:00 (UK time). You can contact us by:
- Email: OnlineLibrary@london.ac.uk
- Telephone: +44 (0)20 7862 8478
- Contact us form
- Ask a Librarian Live Chat (Librarians are available to chat Monday-Friday, 09:30-16:30 UK time. When the librarians are not available, you can talk to our chatbot instead)
We aim to respond to your enquiry within 3 working days (excluding weekends and University closure days). When you contact us, please include your 9-digit student number (also known as your SRN) because this will help us verify that you are a registered student.