Frequently Asked Questions

Question:

How do I reset my Athens password?

Our answer:

Please use this link to reset your Athens password. But please note that you must enter your username. It will not work if you enter your email address.

If you have any problems resetting your password, please contact us using the Contact us webform or by emailing onlinelibrary@london.ac.uk. Remember to include your 9-digit student number (also known as your SRN), because otherwise we will not be able to reset your password.