Frequently Asked Questions

Question:

Is there anything I can’t ask in live chat?

Our answer:

The Online Library team are unable to answer password related enquiries such as Athens account requests, password reset requests, and Kluwer Arbitration access requests through live chat.

If you wish to request an Athens account please complete the Athens registration form.

Or email the Online Library at: onlinelibrary@london.ac.uk 

Enquiries which are not related to the Online Library should be directed to the Enquiry Hub.