Frequently Asked Questions


Why haven't I received a response to my email?

Our answer:

The Online Library aims to respond to all enquiries within 72 hours. If you have not had a response by this time, please check your spam folder.

If your emails are not getting through to us, there are other ways you can contact us.

If you are contacting us by our webform, please make sure that your email address is correct. If it is wrong, we may not be able to reply.