Cookies

A cookie is simply a small piece of information sent from a web site to your browser when you visit it. When you return to that web site it will request the cookie from your browser. This enables the web site to keep track of personal preferences.

This web site makes use of cookies to anonymously track your session and whether you have JavaScript enabled in your browser. We also use Google Analytics to track how people use the site. This information is anonymous.

If you do not wish to be tracked by Google Analytics, please opt out of tracking cookies.

If you do not wish us to set cookies, please disable them in your browser. However please note that to log into Online Library resources using your portal password, cookies must be enabled. 

 

Clearing cookies

Clearing the cookies in your browser can solve common technical problems you may encounter when using the Online Library. 

 

To clear cookies in Google Chrome, please follow these steps:

1) Click on the 3 dots in the top right corner of the screen

2) Click 'Settings'

3) Scroll to the bottom and click 'Advanced'

4) Under ‘Privacy and security’ click 'Content settings' and then 'Cookies'

5) Under ‘All cookies and site data’, click ‘Remove all’

6) Confirm by clicking ‘Clear all’

 

To clear your cookies in Firefox, please follow these steps:

1) Click the menu button (the three horizontal lines in the top right corner)

2) Click 'Library'

3) Click 'History' and then 'Clear recent history'

4) Set the time range to 'Everything'

5) Make sure the box next to cookies is ticked, and untick other boxes if you wish

6) Click 'Clear now'

 

To clear your cookies in Internet Explorer, please follow these steps:

1) Click on 'Tools' in the top right corner

2) Click 'Safety' and then 'Delete browsing history'

3) Make sure 'Cookies and website data' is ticked, then click 'Delete'

 

To clear your cookies in Safari, please follow these steps:

1) Click ‘Safari’ in the top left corner of the screen and then ‘Preferences’

2) Click ‘Privacy’

3) Click ‘Remove all website data’

4) Click ‘Remove now’ to confirm

 

To clear your cookies in Microsoft Edge, please follow these steps:

1) Click on the three dots in the top right corner

2) Click 'Settings'

3) Under 'Clear browsing data', click 'Choose what to clear'

4) Make sure 'Cookies and saved website data' is ticked

5) Click 'Clear'
 

If you need further technical help, take a look at our Login and Technical FAQs or Contact us.